Contact us

Order Status and Tracking

Missing your order confirmation and/or tracking email? You can check the status here – you only need the order number and the email address you used.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Frequently Asked Questions

See our FAQ and you may not have to send us a message.

Do you deliver to the US/Australia/etc? What about Europe?
Yes, delivery is available worldwide. A delivery fee is added only to cover shipping costs.
What are the delivery charges for orders from Red Light Man?
We aim to provide free UK delivery. Delivery costs to the rest of the world vary depending on location and products ordered. Please use the shipping calculator on the checkout page.
Which payment methods are accepted on Red Light Man?
We currently accept Paypal and all major card payments (which includes visa, mastercard, american express, maestro, etc). We also accept bitcoins.
How long will delivery take?
Delivery times vary based on the shipping option you choose during checkout. Add a product to cart to see shipping options.
How secure is shopping on Red Light Man? Is my data protected? uses full SSL encryption technology, not just on the checkout, but the entire site. All payment options, such as PayPal, are full HTTPS and handled off-site.
What exactly happens after ordering?
You will receive an email confirmation of your order. Check your spam/junk folder if nothing lands in your inbox. Shortly thereafter your product will be prepared and sent out to your submitted address. You will receive another email then with the tracking link.
Do I receive an invoice for my order?
Your order confirmation email also doubles as an order invoice. A PDF invoice can be sent on request.

Send us an email

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    Business Location:

    Based in Greater Manchester, England, UK

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    Registered office address: Suite 312 Atlas House Caxton Close, Wigan, Greater Manchester, United Kingdom, WN3 6XU

    (Please note: This is not our operating address and not the return address)