Missing your order confirmation and/or tracking email? You can check the status here – you only need the order number and the email address you used.
Order Status and Tracking
Frequently Asked Questions
See our FAQ and you may not have to send us a message.
Do you deliver to the US/Australia/etc? What about Europe?
Yes, delivery is available worldwide. A delivery fee is added only to cover shipping costs.
What are the delivery charges for orders from Red Light Man?
We aim to provide free UK delivery. Delivery costs to the rest of the world vary depending on location and products ordered. Please use the shipping calculator on the checkout page.
Which payment methods are accepted on Red Light Man?
We currently accept Paypal and all major card payments (which includes visa, mastercard, american express, maestro, etc). We also accept bitcoins.
How long will delivery take?
Delivery times vary based on the shipping option you choose during checkout. Add a product to cart to see shipping options.
How secure is shopping on Red Light Man? Is my data protected?
Redlightman.com uses full SSL encryption technology, not just on the checkout, but the entire site. All payment options, such as PayPal, are full HTTPS and handled off-site.
What exactly happens after ordering?
You will receive an email confirmation of your order. Check your spam/junk folder if nothing lands in your inbox. Shortly thereafter your product will be prepared and sent out to your submitted address. You will receive another email then with the tracking link.
Do I receive an invoice for my order?
Your order confirmation email also doubles as an order invoice. A PDF invoice can be sent on request.
Send us an email
Under normal circumstances we aim to answer all enquiries within 5 business days.
Based in Greater Manchester, England, UK