‘Redlightman.com’ and ‘Red Light Man’ are trading names of Red Light Man Ltd. Red Light Man Ltd. reserves the right to alter product pricing whenever we feel necessary. We also reserve the right to refuse any order which we (for any reason) may have inadvertently priced incorrectly. Red Light Man Ltd. also retains the right to refuse any order as we see fit, for any reason whatsoever. We reserve the right to cancel any order up until the point of delivery for any reason whatsoever. While Red Light Man Ltd. sends an email to acknowledge that an order has been placed by a customer, official acceptance of the order by us happens when we dispatch the product(s) and not before. Payment is taken in full when the customer makes the order. Red Light Man Ltd. performs checks to defend against credit/debit card fraud. If we suspect fraud has taken place, we may send an email to the submitted email or call the submitted phone number to verify. If, for any reason, we can’t be sure whether an order was paid for via fraudulent methods, we reserve the right to cancel and refund the order. If we discover that fraud has happened after dispatch of an order, we reserve the right to recall and reverse an active delivery. If Red Light Man Ltd. cannot find a reasonably priced shipping method (max 25% higher than the paid shipping charge) to your desired shipping address (e.g. some problematic addresses include PO Boxes, remote areas, etc.) we will ask for an alternative address. Failing that, we reserve the right to cancel and refund your order. Abuse of our staff, including rude/aggressive emails, threats, blackmail, demands, etc., will instantly result in one’s pre-dispatch orders being cancelled/refunded and this person being immediately banned forever from Red Light Man Ltd. Any future orders made by this person will be cancelled and refunded without warning. Red Light Man Ltd. reserve the right to unilaterally ban problematic individuals for any reason we deem appropriate. We are trying our best to provide the products and service we advertise on this website and by default treat all of our customers with respect – if we determine that this respect is not returned, then we reserve the right to unilaterally cancel all current and future dealings with this disrespectful individual. Abuse is NOT ok – we are just regular people like you – we are not a public service, but just a private family business – you do not have a right to our time or products. If we deem a customer to be abusive or rude even after they have received their order, we reserve the right to cancel all dealings with this person and/or refund their original payment (just because you have paid us for something does not make you entitled or superior, abuse is not part of the deal). We make a promise that all information contained within this website is accurate and up to date, as far as we know, however we do not accept any responsibility or liability for any loss of income or loss of property of a person(s). We also do not accept responsibility for damage which may result from products or information contained on, or bought from, Red Light Man Ltd. Red Light Man offers a 3 year guarantee on our products. If they stop working within 3 years (after the date you receive it) then we will replace it at no extra cost to you. We may ask you questions about the broken product, ask for photos or videos, or potentially ask you to return it, just to verify the failure.
All content, information and advice contained within this site should be considered a framework for understanding, a base level of knowledge if you will. For any serious medical issue, we strongly recommend additional guidance from a qualified medical professional who has taken the time to look at your individual situation. Do not use the information provided herein as your sole justification for medical treatment. If you plan to use a product or advice from this website to treat or help an existing medical issue, such as pregnancy or a childhood disease, be sure to consult a medical professional at all times, before starting a course of therapy/treatment. We do not accept any responsibility for any complication resulting from improper product usage. Products sold or recommended by this website are absolutely not intended to prevent or cure any disease.
Images, content, technical specifications and patents, where applicable, remain the copyright of redlightman and/or its official suppliers. Other images, information and content used with prior knowledge from partners and associates remains their sole property.
Exchange Rates, Taxes & Duties/Customs
Prices in all currencies other than UK £GBP are provided using exchange rates from partners such as banks and PayPal. All import taxes, business taxes and duties remain the responsibility of the customer. Our website only charges VAT (sales tax) on shipments being sent to a UK (GB and NI) address. In these cases the VAT is already included within the full price shown for a product on redlightman.com. We are a UK business operating out of the UK mainland. For shipments/orders to everywhere else in the world, including all EU countries, Canada, Australia, etc., any VAT/GST/sales/import tax is not charged by us at the point of sale. If your country operates a sales tax system, then your government may ask for an import charge during or after the delivery process.
Red Light Man Ltd. uses a minimal amount of cookies. They are only used to record your last viewed product and to track general website browsing of users in a 100% anonymous way. No IP addresses or other information is recorded (except if you make an order).
Red Light Man Ltd. operates on full SSL/HTTPS to provide a more secure online shopping experience. It has never and will never sell its database of email addresses & customer information to any outside 3rd party. We will never use any submitted email addresses for any form of email marketing. This intellectual property remains 100% confidential to us unless clear permission is given by someone. We will always uphold your privacy to the best of our ability. We will delete any customer information after a reasonable period of time has elapsed since the original order. If you wish for us to delete your information at any time, just let us know and we will do so as soon as possible. We do not store credit card details nor do we share customer details with any 3rd parties. Red Light Man Ltd. assumes no liability for a user/customer’s behaviour resulting directly from information contained in this website.
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